Privacy Policy

1. Information We Collect

We collect personal information that you provide when using our services, including but not limited to:

• • 1) Name, email address, phone number, and shipping address when placing orders.
  • 2) Payment information when making purchases.
  • 3) Information provided through customer service interactions.

We may also collect non-personal information such as IP addresses, browser types, and browsing behavior through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• • 1) To process and fulfill orders.
  • 2) To communicate with you about your orders and our services.
  • 3) To improve our website, products, and services.
  • 4) For marketing purposes, such as sending promotional emails (you may opt-out at any time).
  • 5) To comply with legal obligations and prevent fraud.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties except:

• • 1) To service providers who assist us in processing orders, payments, and shipping.
  • 2) If required by law or to protect the rights and safety of Lodestar 3D, our customers, and others.
  • 3) With your consent or as disclosed at the time of data collection.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us track your preferences and improve our services. You can disable cookies in your browser settings, but doing so may limit your access to certain features of our website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based service is completely secure, and we cannot guarantee the security of your data.